We have 3 choices at check out for our UK customers, check out the details below.
If you are looking for details on Returns please check out our dedicated returns page to make the process super easy for our customers, here.
(International customers please check the cart area or contact us at firstname.lastname@example.org)
Instore Pick Up
If you live in or around Liverpool then an instore pick up may be more beneficial to you. It means you can purchase and pick up at your convenience and pretty much straight away once the order confirmation is recieved.
The address for our store is;
5 - 11 Slater Street
Collections can be made between 10am and 6pm Monday - Saturday or 12pm - 5pm on Sundays. Please bring your order form or proof of purchase on your phone.
Free UK Standard Shipping
If you choose Free UK Standard Delivery:
- It's free!
- Your parcel will arrive within 5 working days (excluding weekends) after you place your order
- Your order may arrive anytime between 7am and 9pm (including Saturdays) and a signature may be required on receipt of your parcel.
- If you're not in when your parcel arrives, a card will be left telling you where it is. It might be left in a safe place or there will be details on how to pick up your order or rearrange delivery.
- Deliveries are not made on bank holidays, so you can expect your order to arrive the next working day.
Next Day delivery is sent by Interlink Express and is covered by their 1 hour predict service.
If you choose next day then Interlink Express will provide you with a one hour delivery window so you don't have to wait in all day for your parcel.
When Interlink Express deliver to you:
- You are given a one hour delivery window
- You are are notified of this by text or email
- If not convenient you can use the text or email to change the delivery date
All UK orders over £80 receive free next day delivery via Interlink Express Next Day
UK orders between £20 and £79 are sent via Interlink Express Next Day at a cost of £6 per order.
UK orders under £20 (excluding sale items) are sent via Interlink Express Next Day
delivery charged at £5.
- Deliveries are only made on week days so Friday will arrive Monday.
We don't want our customers waiting in all day for their parcels to turn up which is why we use Interlink Express "Predict" delivery service with a one hour delivery window for all our UK Next Day customers.
Europe & Rest of the World
We now deliver to the whole of Europe and most other Non EU countries. Quotes for postage can be obtained in the cart area once a product is selected but a flat rate service is available which is £11 for EU and £15 for ROW
We also use a UPS service and quotes for this can be found in the cart area.